Privacy Policy

Last Updated: 1 Jan 2026

1. Introduction

Welcome to Sugar Rose (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], make a purchase, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us.

A. Personal Data This includes personally identifiable information such as:

Name
Shipping and Billing Address
Email Address
Phone Number
Payment Information (processed securely by third-party payment providers)

B. Non-Personal Data We may automatically collect information about your device and browsing actions, including:

IP Address
Browser Type and Version
Operating System
Pages Viewed and Time Spent on Site

3. How We Use Your Information

We use the information we collect to:

Process Orders: Manage payments, shipping, and delivery of your purchases.
Customer Support: Respond to your inquiries, returns, or disputes.
Marketing: Send you emails about new collections, styling tips (Paris/London/New York trends), and special offers (only with your consent).
Site Improvement: Analyze website usage to improve our design and user experience.

4. Cookies and Tracking

We use cookies to enhance your experience. Cookies are small data files stored on your browser that help us remember your preferences, keep items in your shopping cart, and analyze site traffic.

Essential Cookies: Necessary for the website to function (e.g., shopping cart).
Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third parties who assist us in operating our website and conducting our business, such as:

Payment Processors: (e.g., PayPal, Stripe, Razorpay) to process transactions securely.
Shipping Partners: (e.g., FedEx, DHL, Local Couriers) to deliver your orders.
Marketing Services: (e.g., Mailchimp) to manage our email newsletters.

These third parties are obligated to keep your information confidential and use it only for the services they provide.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights. All sensitive credit information you supply is transmitted via Secure Socket Layer (SSL) technology.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate information.
Deletion: Request that we delete your personal data (subject to legal retention requirements).
Opt-Out: Unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in the email.

8. Third-Party Links

Our website may include links to third-party websites (e.g., social media). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.